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Do you really value it and the person?

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It is important to think about where the feedback is coming from and even if you have asked for it.  How should you handle it when it comes from someone you don’t know and don’t respect? Topic - Feedback - Good, Bad and Ugly Mentor – Leanne Pilkington click to play

VIDEO – The changing of the guard – Peter Brewer

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The changing of the guard – Peter Brewer Peter Brewer is the Chairman of the Board of REIQ. In this video, he talks about how the times are changing for real estate’s consumers and how the slow adaptation of the industry to new technology is endangering its relevance.   “The franchisees struggle for the future […]

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Put yourself in their shoes

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It is sometimes called empathy but in reality it is developing the skill to actively listen.  Not listen to respond but listen to understand and then respond with action. Topic – Feedback – Good, Bad and Ugly Mentor – Leanne Pilkington

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Getting it and Understanding it

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Really understanding the feedback you are getting is critical if you are going to learn from it and grow.   We explore some of the blockages to understanding today. Topic – Feedback – Good, Bad and Ugly Mentor – Leanne Pilkington

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Expectations of feedback

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You can’t be good all the time so it is natural that if you want feedback it is not always going to be good.  It is important therefore that you don’t take it personally but you MUST develop the intention to act on it regardless of your feelings. Topic – Feedback – Good, Bad and […]

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Blogs

VIDEO – The Role of Technology – Mark McLeod

One of the themes that’s come out in the recent INMAN conference is the whole need for a single system to guide the agents and make the customer process easier. Mark McLeod – CEO of Growth at Ray White – joins Kylie Davis from Core Logic and discusses how Ray White has successfully been ahead […]

Changing home ownership and the shared equity economy

By Kylie Davis — CoreLogic Rising house prices, student debts and changed expectations from the Millennial generation are changing expectations and the traditional model of home ownership. The INMAN Connect 2018 conference brought together four new startups in the home ownership space that are rewriting traditional models and creating what’s now being known as the shared […]

If you complain about price being a barrier, wear a bicycle helmet

Sue Barrett As a salesperson, the next time you feel you are losing deals because of price, take your prospect to a cycle shop and ask them if they were to ride a bike, which one of the helmets they would buy – the one that’s on sale for $10 or the sleek, ventilated $150 […]

Would You Listen to You?

Sue Barrett Many sales people, especially those new to sales, often take it personally when a prospect says ‘NO’ and fail to persist with their prospecting efforts while others turn prospecting into stalking not knowing how to engage a prospect effectively. Either way, these people are failing to favourably and persistently position themselves with prospects […]

Trust is the heartbeat of business, sales and society

Sue Barrett I have been writing about Trust in sales and business for many years; however, this year has seen a rise in my output on this topic, especially with the fallout from the Banking Royal Commission.  Yet, trust is the heartbeat of business, sales and society. Without this life force pumping vitality through our […]

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