How to reject a buyer offer as part of a negotiation

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The high ground is what you need in any negotiation. Here is how to talk to buyers to do just that. Topic – Rik’s Fast Five Mentor – Rik Rushton Getting a buyer to make a decision How bragging will come back to bite you Giving a buyer a reality check Property Management Matters with […]

You have who looking after social?

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We have come a long way from social media being a hassle that can be handled by anyone and everyone. Topic – How to kill your brand on social Mentor – Joel Leslie Community Managers They are your front window Think of them as a community – a tribe Property Management Matters with Kasey McDonald […]

How NOT to lose your top performer

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Don’t make the mistake of thinking that recruitment is all about the money.  It is not even about leadership.  You need to take a holistic view of your business to recruit well. Topic – #RealReach – Recruitment Mentor – Penny Tarrant Ask questions to find out about them Show interest Get to know them first […]

Are your salespeople stumbling at hello?

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We all want better sales performance but there are different ways to get there. A good starting point to understand what your team needs to sell better and improve their performance is assessing where they need help. Topic – Getting started in sales Mentor – Sue Barrett Where to start Only 20% prospect effectively The […]

Slow and steady wins the race

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Because you have the ‘vision’ and you want to get there faster it can lead to you leaving the team behind. Topic – Creating ‘sticky’ customer service Mentor – Jaquie Scammell As a leader you are responsible for the people who are responsible for your customer service Ask – don’t tell. Develop – don’t direct […]