Good communication builds trust

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Never underestimate the power of using stories to have people trust you. It’s also a great tool to help you understand the person you’re trying to build a relationship with. Topic – 5 things to do to maximise Client advocacy Mentor – Amanda Stevens Use stories How to get someone to remember something Get them […]

Can the canned presentation

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Customisation is the key to better communication and building trust. Topics- 5 things to do to maximise Client advocacy Mentor – Amanda Stevens Personalise the experience Treat everyone as being unique The holy grail – high tech and high touch

Celebrate the milestones

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In any relationship there are points in the journey that need to be celebrated. Amanda Stevens will tell us how to recognises those milestones Topic – 5 things to do to maximise Client advocacy Mentor – Amanda Stevens Recognise points in time Key milestones – opportunities Map out the rewards The EDGE with Mark Creedon […]

Seek commonality

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Look for common ground as a way to build stronger relationships with people. Amanda Stevens will tell us how today. Topic – 5 things to do to maximise Client advocacy Mentor – Amanda Stevens Look for common ground Ask questions Property Management Matters with Tara Bradbury – Hipsters, Hackers and Hustlers is what Tara is […]

Curiosity as a communication tool

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This week our guest mentor is Amanda Stevens. Amanda is an expert in building better customer relationships and gives us some great tips this week on increasing client advocacy. 5 things to do to maximise Client advocacy Mentor – Amanda Stevens Show interest Power of questions Be interesting or interested Marketing Monday – How to […]