Getting to grips with efficiency

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How to drive system & process efficiencies in a business Topic – The drive for profit Mentor – Aimee Engelmann

People and profit

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This is the people side of profit and resourcing Topic – The drive for profit Mentor – Aimee Engelmann

Keeping discounting to a minimum

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In real estate there are so many price discounters even some who will pay for marketing.  How do good operators protect their margin? Topic – The Client Revolution Mentor – Darrell Hardidge

Smashing the customer loyalty myth

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If a business is broken and has very little customer loyalty – can it be turned around and if so how?  As the leader, you might not like Darrell’s answer. Topic – The Client Revolution Mentor – Darrell Hardidge

Customer Satisfaction is outdated

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Do surveys tell us enough about the customers satisfaction?  Darrell thinks not! Topic – The Client Revolution Mentor – Darrell Hardidge