Putting service first – Elaine Stack

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Director of Raine & Horne Newtown and Graeme Skarrett Awardee Gerard Hill started by buying the business back in 1999. He then grew the humble office staffed by six members to a powerhouse team of 25 outstanding people with 1500 properties under management and a host of record sales.

He joins us in the latest episode of Rockend Rockstars to discuss the qualities he looks for in every member of his staff and how he created a winning culture of integrity and work ethic in his agency. He also shares the effect staff loyalty and commitment can have on customers.

Catch the complete interview above for some unique insights by a property management expert.

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