4 robots you can use in real estate right now


By Kylie Davis — CoreLogic Would you let a robot negotiate the sale of your home? That was the question that got an overwhelming “no way” at the INMAN Connect 2018 session on automation and robots in San Francisco recently. But would you allow a robot to prepare all the background material, check the data, manage […]

Are your salespeople stumbling at hello?


Sue Barrett We all want better sales performance but there are different ways to get there. A good starting point to understand what your team needs to sell better and improve their performance is assessing where they need help. For example, through an attitude and activity based questionnaire you can measure if people avoid making phone calls […]

Is a Net Promoter Score a valid predictor of customer loyalty?


Sue Barrett In your business travels you may have heard of the acronym NPS. It stands for Net Promoter Score. Developed by Fred Reichheld of Bain & Company and Satmetrix in 2003, NPS is a management tool designed to gauge the loyalty of a firm’s customer relationships. It serves as an alternative to traditional customer […]

Speaking out! How voice activation will change real estate


By Kylie Davis – Core Logic Most conversations with Google Home or Alexa tend to focus on quirky features like weather or telling jokes. But voice recognition technology is set to become the most powerful computing step-change that we have experienced since the launch of the iPhone. According to Gartner, 30% of human interactions with […]

Real Estate is hardest ‘easy’ job going


This week I am talking to Jet Xavier about his Wellness and Wellbeing Study into the Real Estate Industry. I will be the first one to confess that I didn’t believe it was so critical.  I have always known that we have to deal with a lot of failure and rejection, that so few professionals […]